Privacy Policy
A legal disclaimer
Effective Date: June 1, 2026
Campbell River Electrolysis Lounge ("we," "us," or "our") operates the website campbellriverelectrosislounge.ca and provides professional electrolysis and aesthetic services in Campbell River, BC, Canada and Courtenay BC, Canada. We are committed to protecting the privacy, confidentiality, and security of your personal and medical information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your data in compliance with the Personal Information Protection Act (PIPA) of British Columbia and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
Information we collect
To provide you with safe and effective treatments, we collect the following information:
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Identifiable Information: Legal names, email addresses, and phone numbers.
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Financial Information: Credit card data (processed securely through our booking platform).
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Sensitive Personal Health Information: Medical history relevant to electrolysis treatments to ensure your safety and contraindication screening.
How We Collect Your Information
We collect your information through the following methods:
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Digital Booking: Directly through our Wix-powered online booking system.
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Paper Files: If you prefer not to have your information stored digitally, we collect and maintain physical paper copies at our clinic.
How We Use Your Information
We use your information strictly for business and health safety purposes, including:
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Assessing your medical history to ensure a safe treatment environment.
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Scheduling, managing, and confirming your appointments.
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Processing payments and enforcing our cancellation policy.
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Sending business updates or marketing materials (only if you have opted in).
Third-Party Sharing
We do not sell, rent, or trade your personal information. Your data is only shared with trusted third parties necessary to run our business, such as Wix (for booking and data hosting) and our integrated payment processors. These platforms are contractually obligated to protect your data.